Neighborhood Advisors

570.784.1673 | Claims Center

Claims Center

If you have a claim to report, contact our office as soon as possible. If you are unable to reach us and need immediate assistance, please contact your insurance company directly. A list of the companies and contact information is listed below.

AUTO – If you are involved in an auto accident, gather the following information:

» When did the accident occur?

» Where did the accident occur?

» How did the accident happen?

» What other vehicles were involved, including the year, make and model?

» A description of the damage on each vehicle

» The names and contact information of people involved in the accident

» The extent of any injuries to people involved in the accident

» The names and contact information of anyone who witnessed the accident

» The name of the police department that responded and the police report number

HOMEOWNERS – If you have a homeowner’s claim, gather the following information:

» What happened?

» Where is the damaged property?

» How extensive is the damage?

» Are temporary repairs needed?

» If the authorities were contacted, which department responded and what is the report number?

» Your current contact information and the best time to reach you?

In the event of theft, your claims representative will ask you for a list of missing items, along with any receipts for those items. Photographs, videos, owner’s manuals, serial numbers and credit card statements are useful to document personal belongings that may have been damaged or stolen.

Prevent Further Damage

Take the necessary steps to protect yourself and your property from further damage.

» Board up broken windows and doors.

» Cover roof damage with tarps or plywood and remove debris.

» Save all receipts from temporary repairs.

» If possible, place any damaged items in a safe, secure area where they can be inspected later.

» Do not attempt to clean fire or smoke damaged items. Cleaning without the proper equipment can make it worse.


Below is complete list of the insurance companies that we represent and their contact information:

American Modern 800.375.2075
Bristol West 800.274.7865
Classic Collectors 800.334.1661
vcm_s_kf_m160_160x37 800.877.9006
Farmers 800.435.7764
Foremost 800.527.3907
Infinity/Leader 800.334.1661
Lititz Mutual 855.725.5642
vcm_s_kf_m160_160x32 800.262.8495
National Flood 800.767.4341
vcm_s_kf_m160_160x69 866.255.5530
vcm_s_kf_m160_160x30 866.621.4823
vcm_s_kf_m160_160x46 800.332.3226
vcm_s_kf_m160_160x35 800.252.4633
Wright Flood
(formerly Fidelity)